FAQ's


Where is the Campaign Year Ahead and how to get there

The nearest station is Piccadilly Circus (Piccadilly line and Bakerloo line) and the Picturehouse Central is a 5 minute walk from the station. For further details on travelling to our venue, please click here.

Can I transfer my place to someone else?

Substitute delegates are welcome at no extra charge. Please notify us by sending an email to HBMevents@haymarket.com with the full contact details (name, job title, email, dietary/accessibility requirements) of the new attendee.

Can I cancel my booking?

Cancellation of registrations must be received in writing to hbmevents@haymarket.com.

Cancellations received will be refunded at the following rates:

  • 30 days and more prior the event date: full fee refunded less a £45 administration fee.
  • 29 days and less prior to the event: we regret that no refund can be made.

Any cancellations that still have payment outstanding will be liable for either the administration fee, 50% of the registration fee or the full registration fee, depending on the date and time of the cancellation. Substitute delegates are welcome at no extra charge but we require you to advise us of any substitutions (including full contact details, dietary and accessibility requirements) no later than Friday 10 January 2025.

When will I receive joining instructions for the event?

You will receive joining instructions one week prior to the event. If you have not received this information, please email hbmevents@haymarket.com with your booking reference number.

Is there a cloakroom at the venue?

There will be a complimentary cloakroom for small bags and coats.

Are refreshments included in the registration fee?

Refreshments will be available in the networking area throughout the day. This is included in the ticket price. If you have indicated any allergies or dietary requirements when registering, these will be provided to the venue.

Is WI-FI available?

Complimentary WI-FI will be available for general web browsing and email throughout the event.

What is the dress code?

The dress code for the conference is smart casual and comfortable shoes are recommended.

Will there be photography at the event?

There will be photography production taking place during the conference and the resulting images may be used for promotional purposes on-line and/or in printed materials.

How can I get involved as a sponsor?

To find out how to become a sponsor or exhibitor and to hear about our customised packages which offer you a full range of promotional opportunities, please contact james.butters@haymarket.com

How can I get involved as a speaker?

For more information on speaking opportunities please contact tilly.smith@haymarket.com

IMPORTANT INFORMATION

Emergency and First Aid

In the event of an emergency please contact a member of staff from Haymarket or Picturehouse Central, who are located on all levels and at the registration desk on the

ground floor. In the event of a fire alarm, please leave your belongings and exit via the clearly marked emergency exits, where stewards will guide you to the meeting point. Do not use the lifts.

Accessibility

Picturehouse Central has a resource available on their website outlining accessibility both inside and outside the venue, including details for car parking, elevator access, accessible bathrooms, assistance dogs and further accessibility details.

If you do have any further questions about the accessibility of Campaign Year Ahead or if there’s anything we may be able to arrange to ensure all participants get the most out of the event, please do contact us at hbmevents@haymarket.com

Sustainability

As of July 2023, the organisers of Campaign Year Ahead, Haymarket Media Group, have been awarded ISO 20121 for its Sustainable Event Management System. Check out here the positive changes we introduced.

Events Code of Conduct

Haymarket Media Group, the organisers of Campaign Year Ahead, are committed to ensuring our events provide a positive and enjoyable experience for everyone present. All attendees are expected to adhere to our Events Code of Conduct to ensure a safe, respectful and inclusive environment for everyone attending Performance Marketing Unlocked.